Privacy Policy

17th July 2018


Helmsmen understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:
  1. "Account" means an account required to access and/or use certain areas and features of Our Site.
  2. "Cookie" means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below.
  3. "Our Site" means this website, www.helmsmen.co.uk.
  4. "UK and EU Cookie Law" 10. means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and the General Data Protection Regulation 2018.
  5. "We/Us/Our" means Helmsmen Limited, a company registered in England under 110918309 and our registered office is at 8 Duncannon Street, Charring Cross, London, WC2N 4JF, United Kingdom.

2. Information About Us

Our Site, www.helmsmen.co.uk is owned and operated by Helmsmen Ltd. a limited company registered in England under 110918309, whose registered address is 8 Duncannon Street, Charring Cross, London, WC2N 4JF, United Kingdom.

3. Scope - What does this policy cover?

This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Why do We collect your information?

There are a number of legal bases on which We rely to collect, share, use or otherwise process your data, including:
  1. where you have consented to the processing. You can revoke consent at any time by contacting privacy@helmsmen.co.uk.
  2. as is necessary to provide Our services.
  3. where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims.
  4. to protect your vital interests, or those of others, such as in the case of emergencies.
  5. where the information has been made public by you.
  6. where necessary in the public interest.
  7. where necessary for the purposes of Our or a third party’s legitimate interests, such as those of visitors, members or partners.

5. What data do we collect?

Some data will be collected automatically by Our Site (for further details, please see section 13 on Our use of Cookies), other data will only be collected if you voluntarily submit it, for example, when signing up for an Account. Depending upon your use of Our Site, We may collect some or all of the following data:
  1. name
  2. date of birth
  3. gender
  4. contact information such as email addresses and telephone numbers
  5. demographic information such as postcode, preferences and interests
  6. IP address (automatically collected)
  7. web browser type and version (automatically collected)
  8. operating system (automatically collected)
  9. a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected)

6. How do we use your data?

  1. All personal data is stored securely in accordance with the principles of the General Data Protection Regulation 2018. For more details on security see section 7, below.
  2. We use your data to provide the best possible products and services to you. This includes:
    1. Providing and managing your Account
    2. Providing and managing your access to Our Site
    3. Personalising and tailoring your experience on Our Site
    4. Supplying Our products and services to you
    5. Personalising and tailoring Our products and services for you
    6. Responding to communications from you
    7. Supplying you with email alerts and newsletters that you have subscribed to (you may unsubscribe or opt-out at any time using the unsubscribe link at the bottom of these emails)
    8. Market research
    9. Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience
  3. With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email or telephone, or post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015 and the General Data Protection Regulation 2018
  4. Advertisers whose content appears on Our Site may engage in what is known as “behavioural advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using Cookies, as detailed below in section 13. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that We do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on Our Site.

7. How and where do we store your data?

  1. We only keep your data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
  2. Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the General Data Protection Regulation 2018. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements
  3. Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.
  4. Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.

8. Do we share your data?

  1. We will not sell or rent your data to third parties except as described in this Privacy Policy. We may disclose your data to other companies or people under any of the following circumstances:
    1. To any applicable Agent, or other service provider for each connection request that you sign up for on the Site to receive advice or valuation.
    2. If sharing the information is reasonably necessary to provide a service that you have requested (Our legitimate interests).
    3. To keep you up to date on the latest product announcements, software updates, special offers, or other information we think you would like to hear about from us where you have given consent for the appropriate type of communication.
    4. To keep you up to date on special offers, or other information from our business partners where you have given consent for the appropriate type of communication.
  2. We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
  3. We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
  4. In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

9. What happens if our business changes hands?

  1. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.
  2. In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will not, however, be given the choice to have your data deleted or withheld from the new owner or controller.

10. How can you control your data?

  1. When you submit information via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails or by contacting us at privacy@helmsmen.co.uk
  2. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

11. Your right to withhold information

  1. You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
  2. You may restrict your internet browser’s use of Cookies. For more information, see section 13.

12. EU member's rights

Individuals who are habitually located in the European Union have the right to access, rectify, download or erase their information, as well as the right to restrict and object to certain processing of their information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. If you are habitually located in the EU, these rights apply to you. These rights are described below:
  1. Access and Porting: You can access much of your information by logging into your account. If you require additional access to your information or if you are not a registered member, you can request access to your information by emailing privacy@helmsmen.co.uk. You have the right to ask for a copy of any of your personal data held by Us (where such data is held).
  2. Object: In certain cases you can object to Our processing of your personal data. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing (as outlined in section 5) or where it is needed for legal reasons.
  3. Rectify, Limit, Restrict, Delete: You can also rectify, limit, restrict or delete much of your information by contacting us at privacy@helmsmen.co.uk.
  4. Withdraw consent: Where you have previously provided your consent for the processing of your information, you have the right to revoke your consent at any time by contacting us at privacy@helmsmen.co.uk. In certain cases, We may continue to process your information after you have withdrawn consent if We have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
  5. Complain: Should you wish to raise a concern about our processing of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. In the UK this is the Information Commissioner’s Office: https://ico.org.uk.

13. Cookies

  1. Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. In addition, Our Site uses analytics services provided by Google Analytics which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site.
  2. To manage the collection of information through cookies or other equivalent technology you can use the settings on your browser or mobile device. We are committed to providing you choices to manage your privacy and sharing. Not accepting cookies may make certain features unavailable to you. We may also use your IP address to identify you, to administer our services and to assist in diagnosing problems with our servers.

14. Contacting us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at privacy@helmsmen.co.uk, or by post at Unit 11 Coda Studios, 189 Munster Road, United Kingdom. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).

15. Changes to our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and any major changes will be emailed to our mail list. We recommend that you check this page regularly to keep up-to-date.
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